Terms of Service
Welcome to Faith Room. By accessing our website or purchasing our products, you agree to the Terms of Service outlined below. Please read these terms carefully before using our website.
1. About Faith Room
Faith Room provides faith-based products, including Bible study workbooks, physical books, ebooks, devotionals, and related resources.
We reserve the right to update, modify, or discontinue products or services at any time without prior notice.
2. Using Our Website
You agree to use our website only for lawful purposes and in a way that does not interfere with the website or negatively affect other customers.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our systems
- Copy or reproduce our website content without permission
- Use our products or website to infringe the rights of others
3. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.
However, colours, images, layouts, and product appearance may vary slightly depending on your device or screen.
We reserve the right to correct errors, update information, or change product availability and pricing when necessary.
4. Orders & Payments
When you place an order, you agree to provide accurate and complete information.
An order is only considered accepted once payment has been successfully received and the order has been confirmed by Faith Room.
We reserve the right to cancel or decline an order in circumstances such as suspected fraud, incorrect pricing, product unavailability, or payment issues.
5. Digital Products
Digital products, including ebooks, are provided for personal use only unless otherwise stated.
You may not:
- Resell or redistribute our digital products
- Share download links with others
- Upload our ebooks to public websites or file-sharing platforms
- Reproduce or commercially distribute our digital products without written permission
All intellectual-property rights remain with Faith Room or the applicable rights holder.
6. Physical Products & Delivery
Physical orders are delivered according to the delivery information provided at checkout.
Delivery timeframes are estimates and may be affected by courier delays, public holidays, incorrect addresses, remote locations, or circumstances outside our control.
Please ensure that your delivery details are correct before completing your purchase.
7. Returns & Refunds
Returns and refunds are handled according to our Refund & Returns Policy and applicable South African consumer-protection laws.
If you experience an issue with your order, please contact us as soon as possible so that we can assist you.
8. Intellectual Property
All content on the Faith Room website, including text, graphics, logos, images, product designs, and other materials, belongs to Faith Room or is used with permission.
You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.
9. Third-Party Services
Our website may use third-party services such as payment providers, delivery companies, website tools, and other service providers.
Your use of third-party services may also be subject to their own terms and policies.
10. Limitation of Liability
Faith Room will take reasonable steps to provide a reliable website and fulfil customer orders.
To the extent permitted by applicable law, Faith Room is not responsible for losses or delays caused by circumstances outside our reasonable control, including courier delays, technical failures, third-party service interruptions, or events beyond our control.
Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.
11. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated Last Updated date.
Your continued use of our website after changes are posted means that you acknowledge the updated terms.
12. Governing Law
These Terms of Service are governed by the applicable laws of the Republic of South Africa.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact:
Faith Room
📧 support@faithroom.co.za
Faith Room — Helping You Grow Deeper in God's Word.